国内外社交媒体存档研究与实践述评
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摘要
[目的/意义]社交媒体是网络信息资源的重要组成部分,对国内外社交媒体存档的相关研究成果进行总结与梳理,形成比较完整的综述内容,为国内该领域研究提供参考与借鉴。[方法/过程]基于多学科视角,通过文献计量与内容分析得到社交媒体存档领域的文献分布情况,总结社交媒体存档的理论基础,从宏观层面将社交媒体存档理论与实践研究归纳为"目的与主体""政策与指南""问题与障碍"三个研究主题并展开综述。[结果/结论]国内外社交媒体存档研究具有发展速度较快、与实践结合紧密、区域发展不均衡等特征,在未来研究中需要重视研究对象的变化、管理标准的构建以及多主体间的协作。最后对国内社交媒体存档研究与实践的发展提出建议。
[Purpose/significance] Social media archiving has become an important content in web archive field. By combing and summarizing the related literature, this paper aims to provide reference for future related research in this field. [Method/process] Based on the multi-disciplinary perspective, we obtain the literature distribution features and summarized the theoretical basis of social media archive, by the means of bibliometrics analysis and content analysis. Then, we summarized the theory and practice of social media archiving as three research topics at the macro level, including "purpose and subject", "policy and guide" and "problems and obstacles". [Result/conclusion] This paper puts forward some characteristics for the research of social media archiving, including rapid development, closely related to practice and unbalanced regional development. Ultimately, this paper points out that scholars and practitioners should pay attention to the change of research object, construction of archiving standards and the cooperation among multiple subjects. We also give some brief suggestions to the practice and research of social media archiving in China.
[Purpose/significance] Social media archiving has become an important content in web archive field. By combing and summarizing the related literature, this paper aims to provide reference for future related research in this field. [Method/process] Based on the multi-disciplinary perspective, we obtain the literature distribution features and summarized the theoretical basis of social media archive, by the means of bibliometrics analysis and content analysis. Then, we summarized the theory and practice of social media archiving as three research topics at the macro level, including "purpose and subject", "policy and guide" and "problems and obstacles". [Result/conclusion] This paper puts forward some characteristics for the research of social media archiving, including rapid development, closely related to practice and unbalanced regional development. Ultimately, this paper points out that scholars and practitioners should pay attention to the change of research object, construction of archiving standards and the cooperation among multiple subjects. We also give some brief suggestions to the practice and research of social media archiving in China.
引文
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[17]BENTE J.Instagram as cultural heritage user participation,historical documentation,and curating in museums and archives through social media[C]//Proceedings of the digital heritage 2013.Marseille:IEEEXplore,2013:311-314.
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[19]徐宽,任河.数字资源长期保存的内容价值判断依据研究[J].图书情报工作,2013,57(13):72-75.
[20]FRANCE B,REBORT C.Privacy in the digital age:a review of information privacy research in information systems[J].MIS quarterly:management information systems,2011,35(4):1017-1041.
[21]CHAKRABORTY R,VISHIK C,RAO H R.Privacy preserving actions of older adults on social media:exploring the behavior of opting out of information sharing[J].Decision support system,2013,55(4):948-956.
[22]MALEMA H K,MUSAKWA W.Tweets and Facebook posts,the novelty techniques in the creation of origin-destination models[J].The international archives of the photogrammetry,remote sensing and spatial information sciences,2016,41:555-562.
[23]XU B,CHANG P,WELKER C L,et al.Automatic archiving versus default deletion:what snapchat tells us about ephemerality in design[C]//Proceedings of the ACM conference on computer supported cooperative work.San Francisco:ACM,2016:1662-1675.
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[25]涂海丽,唐晓波.对社会化媒体资源长期保存的思考[J].图书与情报,2014(5):112-117.
[26]WELLER K,KINDER-KURLANDA K E.A manifesto for data sharing in social media research[C]//Web Sci 2016-Proceedings of the 2016 ACM web science conference.Hannover:ACM,2016:166-172.
[27]CHA M,HADDADI H,BENEVENTO F,et al.Measuring user influence in Twitter:the million follower fallacy[C]//Proceedings of the international AAAI conference on weblogs and social media.Washington:AAAI,2010:163-165.
[28]TATSUBORI M,WATANABE H,SHIBAYAMA A,et al.Social Web in disaster archives[C]//Proceedings of the 21st annual conference on World Wide Web companion.Lyon:W3C,2012:715-716.
[29]University of koblenz landau.Ko NECT---The Koblenz network collection[EB/OL].[2018-06-06].http://konect.uni-koblenz.de/.
[30]Ecole polytechnique fédérale de Lausanne.Crisis Lex[EB/OL].[2018-06-06].http://www.crisislex.org/.
[31]YAROSH S,BONSIGNORE E,MCROBERTS S.Youth Tube:youth video authorship on youtube and vine[C]//Proceedings of the ACM conference on computer supported cooperative work.New York:ACM,2016,27:1423-1437.
[32]赵跃.数字时代个人存档研究框架的构建---从个人存档研究的定位与视角谈起[J].档案学研究,2017(2):63-68.
[33]CHEN Z,ZHU Y.Personal archive service system using blockchain technology:case study,promising and challenging[C]//IEEE international conference on AI&mobile services.Honolulu:IEEE,2017:93-99.
[34]VIANNA D,YONG A M,XIA C L,et al.A tool for personal data extraction[C]//IEEE international conference on data engineering workshops.Chicago:IEEE,2014:80-83.
[35]Business insider.Library of congress is archiving all of America’s Tweets[EB/OL].[2018-06-06].http://www.businessinsider.com/library-of-congress-is-archiving-all-of-americas-tweets-2013-1.
[36]邱扬凡.综合档案馆接收微博信息研究[D].南京:南京大学,2016.
[37]MADHAVA R.10 Thing to know about preserving social media[J].Information management,2011(5):33-37.
[38]赵跃.挑战与应对:我国政务新媒体文件归档若干问题思考[J].档案学通讯,2016(3):80-86.
[39]NARA.Guidance on managing social media records[EB/OL].[2018-06-06].http://www.archives.gov/records-mgmt/bulletins/2014/2014-02.html.
[40]National archives of Australia.Archived websites[EB/OL].[2018-06-06].https://www.nla.gov.au/what-we-collect/archived-websites.
[41]National archives of Australia.Your social media policy-what about records?[EB/OL].[2018-06-06].http://www.naa.gov.au/records-management/agency/digital/socialmedia/socialmedia-policy.aspx
[42]The national archives.information on web archiving[EB/OL].[2018-06-06].http://www.nationalarchives.gov.uk/webarchive/information.htm.
[43]宋香蕾.政务微博档案化模式研究[J].档案学研究,2017(1):51-56.
[44]Archival social.Resources Government[EB/OL].[2018-06-06].https://archivesocial.com/government-resources/.
[45]Brolly.Archive social media engagement[EB/OL].[2018-06-06].https://brolly.com.au/.
[46]National Library of Australia.PANDORA Australia’s Web archive[EB/OL].[2018-06-06].http://pandora.nla.gov.au/.
[47]HARROWER N,HERAVI B R.How to archive an event:reflections on the social repository of Ireland[J].New review of information networking,2015(20):104-116.
[48]Uniform Law Conference of Canada.Uniform electronic evidence act(1998)[EB/OL].[2018-06-06].http://www.ulcc.ca/en/older-uniform-acts/electronic-evidence/1924-electronic-evidence-act.
[49]HUBER M,MULAZZANI M,LEITHNER M,et al.Social snapshots:digital forensics for online social networks[C]//Twenty seventh computer security applications conference.Orlando:ACM,2011:113-122.
[50]BUSHEY J.Trustworthy citizen-generated images and video on social media platforms[C]//Proceedings of the annual Hawaii international conference on system sciences.Kauai:AISe L,2015:1553-1564.
[51]NARA.White paper on best practices for the capture of social media records[EB/OL].[2018-06-06].http://www.doc88.com/p-9909704119419.html.
[52]National archives.operational selection policy[EB/OL].[2018-06-06].http://www.nationalarchives.gov.uk/documents/information-management/osp27.pdf.
[53]National library of Australia.Social media policy[EB/OL].[2018-06-06].http://www.nla.gov.au/policy-and-planning/socialmedia.
[54]DORAN C.Governing the social network:how U.S.Federal department and agency records management policies are addressing social media content[C]//Proceedings of the annual Hawaii international conference on system science.Maui:AISe L,2012:2299-2308.
[55]王焕.国外政务社交媒体文件归档研究[J].档案学研究,2015(6):99-105.
[56]MARSHALL C,SHIPMAN F.On the institutional archiving of social media[C]//ACM/IEEE-CS joint conference on digital libraries.Washington:ACM/IEEE,2012:1-10.
[57]高晨翔,黄新荣.我国社交媒体文件的归档政策研究[J].图书馆学研究,2017(7):47-55.
[58]宋魏巍.我国政府社交媒体文件管理研究[J].档案学通讯,2017(1):107-112.
[59]MARSHALL C,SHIPMAN F.An argument for archiving Facebook as a heterogeneous personal store[C]//ACM/IEEE-CS joint conference on digital libraries.London:ACM/IEEE,2014:11-20.
[60]黄霄羽,钱红梅.你的网上记忆安全吗---社交媒体文件权属问题思考[J].中国档案,2014(4):68-69.
[61]MARSHALL C,SHIPMAN F.Who owns the social web?[J].Communications of the ACM,2017,60(5):52-61.
[62]臧国全,赵佩端.社交媒体长期保存的困扰[J].图书馆,2016(9):77-82.
[63]YU H H.Archiving social media in the context of non-print legal deposit[EB/OL].[2018-06-06].http://library.ifla.org/999/1/107-hockxyu-en.pdf.
[64]Mc COWN F,NELSON M L.What happens when Facebook is gone?[C]//Proceedings of the ACM/IEEE joint conference on digital libraries.Austin:ACM/IEEE,2009:251-254.
[65]THOMSON S D,KILBRIDE W.Preserving social media:the problem of access[J].New review of information networking,2015,20(1/2):261-275.
[66]周文泓.政务社交媒体文件管理问题与对策研究[J].电子政务,2017(11):91-98.
[67]周文泓.基于平台视角的政务社交媒体信息管理的问题与对策研究[J].现代情报,2018,38(1):136-140.
[2]NARA.Guidance on managing records in Web 2.0/social media platforms[EB/OL].[2018-06-02].http://www.archives.gov/records-mgmt/bulletins/2011/2011-02.html.
[3]MARSHALL C,SHIPMAN F.Who owns the social Web?[J].Communications of the ACM,2017,60(5):52-61.
[4]TIFFANY C.Data repositories:a home for microblog archives?[C]//Proceedings of the 2011 i Conference:inspiration,integrity,and intrepidity.Settle:i School,2011:655-656.
[5]RAYMOND L.Long term preservation of digital information[C]//Proceedings of the ACM international conference on digital libraries.Roanoke:ACM,2001:346-352.
[6]吴开平.网络档案信息资源相关问题研究[D].成都:四川大学,2006.
[7]王芳,史海燕.国外Web Archive研究与实践进展[J].中国图书馆学报,2013(2):36-45.
[8]ANDREAS K,MICHEAL H.Users of the world,unite!The challenges and opportunities of social media[J].Business horizons,2010,53(1):61.
[9]OBAR J,WILDMAN S.Social media definition and the governance challenge:an introduction to the special issue[J].Telecommunications policy,2015(39):745-750.
[10]孙德忠.社会记忆论[M].武汉:湖北人民出版社,2007.
[11]HALBWACHS M.论集体记忆[M].毕然,郭金华,译.上海:上海人民出版社,2002.
[12]CONNERTON P.社会如何记忆[M].纳日碧力戈,译.上海:上海人民出版社,2000.
[13]Library of Congress.The library and Twitter:an FAQ[EB/OL].[2018-06-02].https://blogs.loc.gov/loc/2010/04/the-library-and-twitter-an-faq/.
[14]SUSHARDIANTI F,HERYBERT S,DJOKO B.Exploring collective memory and place attachment using social media data[C]//IOP conference series:earth and environmental science.Sanya:IOP Science,2017,99(1):12-15.
[15]孙洋洋.社交媒体在社会记忆建构中的介入机制探析[J].档案与建设,2015(3):4-7.
[16]TSAI C F.A review of image retrieval methods for digital cultural heritage resources[J].Online information review,2007,31(2):185-198.
[17]BENTE J.Instagram as cultural heritage user participation,historical documentation,and curating in museums and archives through social media[C]//Proceedings of the digital heritage 2013.Marseille:IEEEXplore,2013:311-314.
[18]CONSIGLIO T,VEER G V D.Design for living memory[C]//35th annual conference of the European association of cognitive ergonomics:transforming the everyday.Ume:ECCE,2017:67-68.
[19]徐宽,任河.数字资源长期保存的内容价值判断依据研究[J].图书情报工作,2013,57(13):72-75.
[20]FRANCE B,REBORT C.Privacy in the digital age:a review of information privacy research in information systems[J].MIS quarterly:management information systems,2011,35(4):1017-1041.
[21]CHAKRABORTY R,VISHIK C,RAO H R.Privacy preserving actions of older adults on social media:exploring the behavior of opting out of information sharing[J].Decision support system,2013,55(4):948-956.
[22]MALEMA H K,MUSAKWA W.Tweets and Facebook posts,the novelty techniques in the creation of origin-destination models[J].The international archives of the photogrammetry,remote sensing and spatial information sciences,2016,41:555-562.
[23]XU B,CHANG P,WELKER C L,et al.Automatic archiving versus default deletion:what snapchat tells us about ephemerality in design[C]//Proceedings of the ACM conference on computer supported cooperative work.San Francisco:ACM,2016:1662-1675.
[24]万凯莉,张照余.个人信息视角下社交媒体公开信息保存的可行性研究[J].档案学研究,2014(4):17-21.
[25]涂海丽,唐晓波.对社会化媒体资源长期保存的思考[J].图书与情报,2014(5):112-117.
[26]WELLER K,KINDER-KURLANDA K E.A manifesto for data sharing in social media research[C]//Web Sci 2016-Proceedings of the 2016 ACM web science conference.Hannover:ACM,2016:166-172.
[27]CHA M,HADDADI H,BENEVENTO F,et al.Measuring user influence in Twitter:the million follower fallacy[C]//Proceedings of the international AAAI conference on weblogs and social media.Washington:AAAI,2010:163-165.
[28]TATSUBORI M,WATANABE H,SHIBAYAMA A,et al.Social Web in disaster archives[C]//Proceedings of the 21st annual conference on World Wide Web companion.Lyon:W3C,2012:715-716.
[29]University of koblenz landau.Ko NECT---The Koblenz network collection[EB/OL].[2018-06-06].http://konect.uni-koblenz.de/.
[30]Ecole polytechnique fédérale de Lausanne.Crisis Lex[EB/OL].[2018-06-06].http://www.crisislex.org/.
[31]YAROSH S,BONSIGNORE E,MCROBERTS S.Youth Tube:youth video authorship on youtube and vine[C]//Proceedings of the ACM conference on computer supported cooperative work.New York:ACM,2016,27:1423-1437.
[32]赵跃.数字时代个人存档研究框架的构建---从个人存档研究的定位与视角谈起[J].档案学研究,2017(2):63-68.
[33]CHEN Z,ZHU Y.Personal archive service system using blockchain technology:case study,promising and challenging[C]//IEEE international conference on AI&mobile services.Honolulu:IEEE,2017:93-99.
[34]VIANNA D,YONG A M,XIA C L,et al.A tool for personal data extraction[C]//IEEE international conference on data engineering workshops.Chicago:IEEE,2014:80-83.
[35]Business insider.Library of congress is archiving all of America’s Tweets[EB/OL].[2018-06-06].http://www.businessinsider.com/library-of-congress-is-archiving-all-of-americas-tweets-2013-1.
[36]邱扬凡.综合档案馆接收微博信息研究[D].南京:南京大学,2016.
[37]MADHAVA R.10 Thing to know about preserving social media[J].Information management,2011(5):33-37.
[38]赵跃.挑战与应对:我国政务新媒体文件归档若干问题思考[J].档案学通讯,2016(3):80-86.
[39]NARA.Guidance on managing social media records[EB/OL].[2018-06-06].http://www.archives.gov/records-mgmt/bulletins/2014/2014-02.html.
[40]National archives of Australia.Archived websites[EB/OL].[2018-06-06].https://www.nla.gov.au/what-we-collect/archived-websites.
[41]National archives of Australia.Your social media policy-what about records?[EB/OL].[2018-06-06].http://www.naa.gov.au/records-management/agency/digital/socialmedia/socialmedia-policy.aspx
[42]The national archives.information on web archiving[EB/OL].[2018-06-06].http://www.nationalarchives.gov.uk/webarchive/information.htm.
[43]宋香蕾.政务微博档案化模式研究[J].档案学研究,2017(1):51-56.
[44]Archival social.Resources Government[EB/OL].[2018-06-06].https://archivesocial.com/government-resources/.
[45]Brolly.Archive social media engagement[EB/OL].[2018-06-06].https://brolly.com.au/.
[46]National Library of Australia.PANDORA Australia’s Web archive[EB/OL].[2018-06-06].http://pandora.nla.gov.au/.
[47]HARROWER N,HERAVI B R.How to archive an event:reflections on the social repository of Ireland[J].New review of information networking,2015(20):104-116.
[48]Uniform Law Conference of Canada.Uniform electronic evidence act(1998)[EB/OL].[2018-06-06].http://www.ulcc.ca/en/older-uniform-acts/electronic-evidence/1924-electronic-evidence-act.
[49]HUBER M,MULAZZANI M,LEITHNER M,et al.Social snapshots:digital forensics for online social networks[C]//Twenty seventh computer security applications conference.Orlando:ACM,2011:113-122.
[50]BUSHEY J.Trustworthy citizen-generated images and video on social media platforms[C]//Proceedings of the annual Hawaii international conference on system sciences.Kauai:AISe L,2015:1553-1564.
[51]NARA.White paper on best practices for the capture of social media records[EB/OL].[2018-06-06].http://www.doc88.com/p-9909704119419.html.
[52]National archives.operational selection policy[EB/OL].[2018-06-06].http://www.nationalarchives.gov.uk/documents/information-management/osp27.pdf.
[53]National library of Australia.Social media policy[EB/OL].[2018-06-06].http://www.nla.gov.au/policy-and-planning/socialmedia.
[54]DORAN C.Governing the social network:how U.S.Federal department and agency records management policies are addressing social media content[C]//Proceedings of the annual Hawaii international conference on system science.Maui:AISe L,2012:2299-2308.
[55]王焕.国外政务社交媒体文件归档研究[J].档案学研究,2015(6):99-105.
[56]MARSHALL C,SHIPMAN F.On the institutional archiving of social media[C]//ACM/IEEE-CS joint conference on digital libraries.Washington:ACM/IEEE,2012:1-10.
[57]高晨翔,黄新荣.我国社交媒体文件的归档政策研究[J].图书馆学研究,2017(7):47-55.
[58]宋魏巍.我国政府社交媒体文件管理研究[J].档案学通讯,2017(1):107-112.
[59]MARSHALL C,SHIPMAN F.An argument for archiving Facebook as a heterogeneous personal store[C]//ACM/IEEE-CS joint conference on digital libraries.London:ACM/IEEE,2014:11-20.
[60]黄霄羽,钱红梅.你的网上记忆安全吗---社交媒体文件权属问题思考[J].中国档案,2014(4):68-69.
[61]MARSHALL C,SHIPMAN F.Who owns the social web?[J].Communications of the ACM,2017,60(5):52-61.
[62]臧国全,赵佩端.社交媒体长期保存的困扰[J].图书馆,2016(9):77-82.
[63]YU H H.Archiving social media in the context of non-print legal deposit[EB/OL].[2018-06-06].http://library.ifla.org/999/1/107-hockxyu-en.pdf.
[64]Mc COWN F,NELSON M L.What happens when Facebook is gone?[C]//Proceedings of the ACM/IEEE joint conference on digital libraries.Austin:ACM/IEEE,2009:251-254.
[65]THOMSON S D,KILBRIDE W.Preserving social media:the problem of access[J].New review of information networking,2015,20(1/2):261-275.
[66]周文泓.政务社交媒体文件管理问题与对策研究[J].电子政务,2017(11):91-98.
[67]周文泓.基于平台视角的政务社交媒体信息管理的问题与对策研究[J].现代情报,2018,38(1):136-140.