互联网使用行为对医患信任的影响:基于CFPS2016的分析
|
摘要
使用中国家庭追踪调查(CFPS)2016年数据的29647份有效个案,对中国居民的互联网使用行为和对医的信任水平之间的关系进行探究。结果发现:网民的对医信任水平显著低于非网民的对医信任水平,且个体的互联网使用时间越长、越不信任医生;同时,网民与非网民的常去医疗点、性别、收入情况也存在明显不同,这可能是影响其对医信任水平的重要因素。对网民的互联网使用行为类型与对医信任水平的进一步分析发现,对互联网信息的重视程度可以显著正向预测被试的对医信任水平,且更多使用互联网作为工作方式的工作型网民相较于其他类型网民具有更低的对医信任水平,其原因值得进一步的研究。
Based on the data from China Family Panel Studies(CFPS)2016,29647 valid cases were investigated to explore the relationship between internet behavior of Chinese residents and the level of trust in doctors.The results showed that the trust level of Internet users was significantly lower than that of non-internet users,and the longer they used the internet,the lower trust they will be.At the same time,it was significantly different between Internet users and non-internet users on medical treatment points,gender and income,which may be an important factor affecting their level of trust in doctors.Further analysis of types of internet behavior and the level of trust in doctors of internet users found that the evaluation of importance of information on the internet could significantly and positively predict subjects for doctor trust level.Compared to other types of internet users,working type users that use the internet as a way of working have a lower level of trust in medical,and its reason is worth further research.
Based on the data from China Family Panel Studies(CFPS)2016,29647 valid cases were investigated to explore the relationship between internet behavior of Chinese residents and the level of trust in doctors.The results showed that the trust level of Internet users was significantly lower than that of non-internet users,and the longer they used the internet,the lower trust they will be.At the same time,it was significantly different between Internet users and non-internet users on medical treatment points,gender and income,which may be an important factor affecting their level of trust in doctors.Further analysis of types of internet behavior and the level of trust in doctors of internet users found that the evaluation of importance of information on the internet could significantly and positively predict subjects for doctor trust level.Compared to other types of internet users,working type users that use the internet as a way of working have a lower level of trust in medical,and its reason is worth further research.
引文
[1]吕小康,朱振达.医患社会心态建设的社会心理学视角[J].南京师大学报(社会科学版),2016,(2).
[2]苏春艳.当“患者”成为“行动者”:新媒体时代的医患互动研究[J].国际新闻界,2015,37(11).
[3]LippmanW.Public Opinion[M].New York:The Free Press,1997.
[4]汪新建,王骥.媒体中的医方形象及其对医患信任的影响[J].南京师大学报(社会科学版),2017,(2).
[5]宋全成.论自媒体的特征、挑战及其综合管制问题[J].南京社会科学,2015,(3).
[6]中国互联网络信息中心.中国互联网络发展状况统计报告(2108年7月)[EB/OL].[2018-11-23].http://www.cac.gov.cn/2018-08/20/c_1123296882.htm.
[7]张泽洪,熊晶晶,吴素雄.媒介使用对医患信任与社会信任的影响比较分析[J].新闻界,2017,(6).
[8]郝龙,王志章.互联网负面新闻偏好对患方信任的影响——基于网络新闻大数据与CSS2013的实证研究[J].学术论坛,2018,(4).
[9]朱博文,罗教讲.互联网使用会影响公众对医生的信任吗?——基于数据CSS2013的实证分析[J].江苏社会科学,2017,(3).
[10]汪新建,王丛,吕小康.人际医患信任的概念内涵,正向演变与影响因素[J].心理科学,2016,39(5).
[11]王帅,张耀光,徐玲.第五次国家卫生服务调查结果之三——医务人员执业环境现状[J].中国卫生信息管理杂志,2014,(4).
[12]黄春锋,黄奕祥,胡正路.医患信任调查及其影响因素浅析[J].医学与哲学(人文社会医学版),2011,32(4).
[13]Gordon,M.T.Public trust in government:the us media as an agent of accountability?International Review of Administrative Sciences,2000,66(2):297-310.
[14]Tsfati,Y.Online news exposure and trust in the mainstream media:exploring possible associations:American Behavioral Scientist,2010,54(1):22-42.
[15]卢春天,权小娟.媒介使用对政府信任的影响——基于CGSS2010数据的实证研究[J].国际新闻界,2015,(5).
[16]Anderson,J.G.,Rainey,M.R.,&Eysenbach,G.The impact of cyberhealthcare on the physicianpatient relationship.Journal of Medical Systems,2003,27(1):67-84.
[17]Wald,H.S.,Dube,C.E.,&Anthony,D.C.Untangling the Web-The impact of Internet use on health care and the physician-patient relationship.Patient education and counseling,2007,68(3):218-224.
[18]Denis McQuail.With the benefit of hindsight:reflections on uses and gratifications research.Critical Studies in Media Communication,2009,1(2):177-193.
[19]曾凡斌.互联网使用方式与社会资本的关系研究——兼析互联网传播能力在其间的作用[J].湖南师范大学社会科学学报,2014,43(4).
[20]苏振华,黄外斌.互联网使用对政治信任与价值观的影响:基于CGSS数据的实证研究[J].经济社会体制比较,2015,(5).
[21]陈力丹,陆亨.鲍德里亚的后现代传媒观及其对当代中国传媒的启示——纪念鲍德里亚[J].新闻与传播研究,2007,(3).
[2]苏春艳.当“患者”成为“行动者”:新媒体时代的医患互动研究[J].国际新闻界,2015,37(11).
[3]LippmanW.Public Opinion[M].New York:The Free Press,1997.
[4]汪新建,王骥.媒体中的医方形象及其对医患信任的影响[J].南京师大学报(社会科学版),2017,(2).
[5]宋全成.论自媒体的特征、挑战及其综合管制问题[J].南京社会科学,2015,(3).
[6]中国互联网络信息中心.中国互联网络发展状况统计报告(2108年7月)[EB/OL].[2018-11-23].http://www.cac.gov.cn/2018-08/20/c_1123296882.htm.
[7]张泽洪,熊晶晶,吴素雄.媒介使用对医患信任与社会信任的影响比较分析[J].新闻界,2017,(6).
[8]郝龙,王志章.互联网负面新闻偏好对患方信任的影响——基于网络新闻大数据与CSS2013的实证研究[J].学术论坛,2018,(4).
[9]朱博文,罗教讲.互联网使用会影响公众对医生的信任吗?——基于数据CSS2013的实证分析[J].江苏社会科学,2017,(3).
[10]汪新建,王丛,吕小康.人际医患信任的概念内涵,正向演变与影响因素[J].心理科学,2016,39(5).
[11]王帅,张耀光,徐玲.第五次国家卫生服务调查结果之三——医务人员执业环境现状[J].中国卫生信息管理杂志,2014,(4).
[12]黄春锋,黄奕祥,胡正路.医患信任调查及其影响因素浅析[J].医学与哲学(人文社会医学版),2011,32(4).
[13]Gordon,M.T.Public trust in government:the us media as an agent of accountability?International Review of Administrative Sciences,2000,66(2):297-310.
[14]Tsfati,Y.Online news exposure and trust in the mainstream media:exploring possible associations:American Behavioral Scientist,2010,54(1):22-42.
[15]卢春天,权小娟.媒介使用对政府信任的影响——基于CGSS2010数据的实证研究[J].国际新闻界,2015,(5).
[16]Anderson,J.G.,Rainey,M.R.,&Eysenbach,G.The impact of cyberhealthcare on the physicianpatient relationship.Journal of Medical Systems,2003,27(1):67-84.
[17]Wald,H.S.,Dube,C.E.,&Anthony,D.C.Untangling the Web-The impact of Internet use on health care and the physician-patient relationship.Patient education and counseling,2007,68(3):218-224.
[18]Denis McQuail.With the benefit of hindsight:reflections on uses and gratifications research.Critical Studies in Media Communication,2009,1(2):177-193.
[19]曾凡斌.互联网使用方式与社会资本的关系研究——兼析互联网传播能力在其间的作用[J].湖南师范大学社会科学学报,2014,43(4).
[20]苏振华,黄外斌.互联网使用对政治信任与价值观的影响:基于CGSS数据的实证研究[J].经济社会体制比较,2015,(5).
[21]陈力丹,陆亨.鲍德里亚的后现代传媒观及其对当代中国传媒的启示——纪念鲍德里亚[J].新闻与传播研究,2007,(3).